What's new: November 2026

Everything added and fixed from 8 to 11 November 2026: the customer portal and online ordering, hotel and patient portals, Quick order on the till, payroll, reports and languages.

Here is everything that changed in EloERP between 8 and 11 November 2026. Each item links to its help article. New features are off until you switch them on, so nothing changes for your team or your customers until you choose.

Customer portal and online ordering

• 11 Nov · My Account for your customers. Your customers sign in with a code sent to their phone and see their statement, invoices, orders, rewards, bookings and subscriptions. You choose what each customer may see. See Customer Portal and What your customer sees in the portal.
• 11 Nov · Private statement links. Send a customer a link to their live statement on WhatsApp; they open it without signing in, and you can switch it off later. See Send a customer their statement link.
• 11 Nov · Pay from the statement. Customers pay an invoice, or any amount they owe, by bank transfer or online. You confirm each payment before the receipt is posted. See Let customers pay from their statement and Portal Payments.
• 11 Nov · Wholesale trade ordering. The shops and dealers you supply sign in to your online store, see their own prices and credit, and order on account. Every order arrives as a Sales Order waiting for your approval. When prices are for signed-in buyers only, product feeds and the shopping assistant keep them private too. See Wholesale trade ordering.
• 11 Nov · Store account extras. A signed-in shopper can download an order's invoice as a PDF, keep saved items on their account, and see their balance with a link to their statement. See Customer account extras in the online store.
• 11 Nov · One ordering link for your restaurant. Give guests a single address for takeaway and delivery, with opening hours and a minimum delivery order. Guests can sign in to keep their addresses and order again. See Your online ordering link (/menu).
• 11 Nov · Subscriptions in My Account. Subscribers see their plans, next bill and unpaid invoices, and can ask to pause, cancel or resume. See Subscriptions in the customer portal.
• 11 Nov · Statement and portal links in messages. Put @Statement_Link or @Portal_Link in invoice messages, overdue reminders, subscription reminders and bulk sends. See Statement and portal links in messages.
• 10 Nov · Customer pictures. Keep a customer's profile picture, both sides of their CNIC and a cheque image on the customer record. See Customer photo, CNIC and cheque images.

Hotels

• 11 Nov · Guest account. Guests see their stays and bill in My Account, pay the balance online and, if you allow it, cancel within your terms. See Let guests see, pay and cancel their bookings online.
• 11 Nov · Pre-arrival check-in. Guests send their details, ID, arrival time and requests before the stay; you copy them onto the booking. See Let guests check in online before they arrive.
• 11 Nov · Loyalty points on stays. A stay earns points at your programme's rate when the guest checks out. See Give guests loyalty points on hotel stays.
• 11 Nov · Pay with points. Take money off a guest's bill for their loyalty points, and undo it while the bill is open. See Use a guest's loyalty points on their bill.
• 11 Nov · Saved details and book again. Guests keep their details and room preferences up to date, and each booking has a Book again link. See Let guests save their details and book again.
• 11 Nov · The old booking page is retired. Old booking addresses now send guests to your hotel's website, where they book as usual.

Hospitals and labs

• 11 Nov · Patient portal, complete. Choose, one switch at a time, what patients can do: book, open report links, download PDFs, add family, pay bills, ask for home collection and see glasses orders. See Patient portal: what patients can do.
• 11 Nov · Book an appointment online. Patients pick a doctor's free slot on your booking page, with or without signing in. See Book an appointment online.
• 11 Nov · Report links and the verify page. Send a private report link in the "report ready" message, and let anyone check a printed report through its QR code. See Report links and the verify page.
• 11 Nov · Family members. One patient can see a relative's reports, appointments and bills after a code sent to the relative's phone. See Family members in the patient portal.
• 11 Nov · Pay dues online. Patients pay a bill's balance from the portal, and you confirm each payment on the bill. See Pay dues online.
• 11 Nov · Home sample collection. Patients ask for a home collection from the portal, and the lab confirms or declines each request. See Home sample collection requests.
• 11 Nov · Glasses orders. Patients see their glasses prescription and whether their spectacles are being made or ready. See Glasses orders in the patient portal.

Services

• 11 Nov · Your own booking page. Customers pick a service, a team member and a free time, prove their phone with a code, and later cancel or move the booking. See Take bookings online with your booking page.

Point of sale

• 11 Nov · Quick order. Type or say the whole order, "2 atta, 1 cooking oil", and clear items go straight to the cart. Only the lines that need a decision are listed. See Quick order: type or say the order.
• 11 Nov · Stock limits everywhere on the till. With negative stock off, "+", the quantity box, variants, options, combos, the scale and barcode scans all stop at the stock. Each weighing is now its own line. See Stock limits at the till.
• 11 Nov · POS Settings warns about unsaved changes. A bar shows while a change is not saved, and you are asked before you leave the page. See POS Settings.

HR and payroll

• 8 Nov · Payslip emails you can track. Each paid row shows Sent, Not sent or Failed, and Email payslips sends the whole run. See Email payslips.
• 10 Nov · Pay for work on a day off by the hour. Choose nothing extra, an extra day, or the hours worked. The month sheet now shows Day-off hrs and Total, and shades each employee's own day off. See Pay for work on a day off.
• 10 Nov · Back-dated increments on a paid month. The run flags the employee with ↑ Increment; apply the new salary and pay only the balance. See Back-dated increment on a paid payroll.

Reports and dashboard

• 11 Nov · On-Sale Production, rebuilt. Search any product, switch between finished products and raw materials, filter by branch, customer, salesman and more. Totals cover every page, and the CSV holds every row. See On-Sale Production.
• 11 Nov · Cash in Hand and Bank Balance read your ledgers. The dashboard cards now add up your real cash and bank ledgers, as at the end of the period you pick. See Cash in Hand and Bank Balance on the dashboard.

Languages

• 11 Nov · Arabic on customer pages. My Account, the online store, the restaurant menu and the services booking page now come in Arabic.
• 11 Nov · Languages by country. Customer pages offer the languages of your country: English and Urdu in Pakistan, English and Arabic in Arab countries, English elsewhere. Each visitor's choice is remembered.

Uploads and privacy

• 10 Nov · No file uploads on a trial. On a free trial, upload boxes say You are not allowed to upload any file during the trial. When a company is deleted, all its files are deleted with it. See Uploads on a trial, and when a company is deleted.
• 11 Nov · A captured bill is kept with its invoice. When an AI-read supplier bill is approved, its photo stays as an attachment of the posted invoice or voucher. Long receipts are read in parts. See Read a supplier bill from a photo.

Fixes worth knowing

• Dashboard cash and bank showed 0. Both cards now show your real balances. See Cash in Hand and Bank Balance on the dashboard.
• Emailed sale-invoice PDFs showed 0.00 line totals. The line Total column now prints the right amount.
• A discount on a hotel bill blocked check-out. A discount larger than the other charges in its group no longer stops check-out or the night audit.
• A promo code from the hotel website was lost. It now stays after the first payment and is posted at check-in. The "request received" email is sent once, not twice.
• Two bags weighed one after the other were billed as one. Each weighing is now its own cart line.
• An employee's photo was not saved. The photo on the employee form now saves.
• A paid employee could not be corrected upward. You can now raise the pay and pay just the balance. See Back-dated increment on a paid payroll.