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Run a salon or service business on EloERP

Book customers in, do the job, take the payment and pay your staff their commission. This guide fits salons, spas, repair shops and any business that sells time and skill.

  1. Sign up and choose your business type

    Create your company's account in a few steps, choose the product and industry that fit your business, and start your free trial.

  2. Set up your company profile

    Add your logo, contact details, tax number, address and regional settings on day one, before you enter any invoice.

  3. Choose your service settings

    Pick your industry preset (salon, barber, spa or phone and computer repair) to seed services, prices and vocabulary, and set the booking desk's slot size, hours, overbooking and walk-in token prefix, and switch on online booking.

  4. Add your services and prices

    Keep the list of services clients can book, with their category, duration, clean-up time, price and staff commission.

  5. Add your staff

    Add the stylists, therapists or technicians who can be booked, with their role, skills, colour and weekly working hours; each one also gets an HR employee record.

  6. Book an appointment

    The front desk's day grid, one column per staff member, for booking appointments, issuing walk-in tokens, checking clients in, and finishing and billing their service.

  7. Follow jobs on the board

    A board with one column per job status, from new to closed, where you drag job cards along as the work moves and open any card to work on it.

  8. Complete a job and collect payment

    Work a job card from check-in to payment, adding services, parts and labour, assigning staff, moving it to done and billing the client in one window.

  9. Sell a service at the POS till

    Ring up a haircut, facial or repair straight from the POS till, pick the staff member who did it, and take payment; a billed job is recorded for you.

  10. Pay staff commission on services

    Pay stylists, therapists and technicians a commission on the services they deliver, using each service's commission % from the catalogue, through the monthly payroll.

  11. Watch the day on the dashboard

    The services home page with today's bookings, walk-ins waiting, completed work, revenue, uncollected jobs, no-shows, the job pipeline, staff utilisation and top services.

  12. Let the AI help you run the business

    A tour of the AI in EloERP - asking about your books, voice entries, reading supplier bills, suggested orders, the WhatsApp briefing and connecting your own Claude or ChatGPT - and the rule that nothing posts until a person approves it.