Open and close a cashier shift

The hospital cashier's daily routine. Open the shift with a float, check the X summary during the day, count the drawer and close with a Z report.

Every hospital cashier works inside a shift. You open it when you start at the window and close it when you hand over, so the cash you counted can be checked against what EloERP expects.

Before you begin

• You have a cash payment method. See Payment Methods.
• You know which counter you work at, if the hospital uses counters. See Cash Counters.

Where to find it

Open Hospital → Finance → Cash Register.

Start of the shift

1. Count the float in the drawer.
2. Choose your Counter.
3. Type the float in Opening Float.
4. Click Open Shift.
5. Go to the Billing Counter and start billing. The top of the counter shows Shift open since and the cash in your drawer.

During the day

• Took cash out for a bank drop or petty cash? Record it with － Cash Out and choose where it went.
• Added change to the drawer? Record it with ＋ Cash In.
• Want to check the drawer? Look at Expected cash in drawer in the Shift Summary, or click Print X.

End of the shift

1. Count the cash in the drawer, notes and coins.
2. Click Close Shift.
3. Type the total in Counted Cash.
4. Read the line under it: Balanced — no variance, Over by or Short by.
5. If it is over or short, write why in Notes.
6. Click Close Shift (Z). The Z report prints in A4.
7. Hand the cash and the Z report to your supervisor.

For the supervisor

At the end of the day, click Day Collection to see every shift, its expected and counted cash and the difference. A shift left open by someone who went home can be closed with Force-close, with a reason.

What happens in the books

A short drawer debits Cash Over/Short and credits the drawer's cash ledger. An over drawer does the reverse. A balanced drawer posts nothing.

Common questions

I forgot to open a shift and the counter refused my payment. That is expected: payments need an open shift. Open it and collect again.

Can two cashiers share one counter? Not at the same time. Only one shift can be open at a counter.

I closed the shift by mistake. Open a new shift and carry on. The closed shift keeps its own Z.