KPI Performance
A printable report of the hospital's key indicators, such as bed occupancy, length of stay, readmissions and mortality, against their targets and the prior period.
The KPI Performance Report lists the hospital's key indicators for a period, with the target, the prior period and whether each one improved. It is the printable companion of the KPI Cockpit.
Before you begin
- You need the HIMS reports view right.
- The numbers come from daily work: admissions and discharges, ER triage times, deaths and bills.
Where to find it
Open Hospital → Registers & Reports → KPI Performance. The page is titled KPI Performance Report.
Run the report
- Pick the period: Today, This Month, 30 Days or 90 Days.
- Read the subtitle: the period, and vs prior with the prior period's dates.
- Click ↻ to refresh, the printer to print, or ⬇ CSV to export.
Read the report
The KPIs are grouped by category, such as Operational, Clinical Quality, Surgical, Patient Experience, Staff & Workforce and Financial. Each row shows:
| Column | What it shows |
|---|---|
| Current | The value for the period. |
| Target | The hospital's target, where one is set. |
| Prior | The value for the period before. |
| Change | ▲ improved or ▼ worsened against the prior period. |
| Status | A coloured dot against the target. |
The computed KPIs include bed occupancy, Average Length of Stay, 30-Day Readmission Rate, ER Door-to-Triage (avg), In-Hospital Mortality Rate, Patient Satisfaction Score and Revenue (period). Satisfaction is the average 1 to 5 feedback score from Quality & Compliance in the period, as a percentage.
Common questions
A lower number shows ▲. For KPIs where lower is better, such as mortality or length of stay, a fall is an improvement.
Satisfaction shows no value. No feedback with a score was recorded in the period on Quality & Compliance.
Where are the live tiles? On the KPI Cockpit and Occupancy & Mortality KPIs.
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