Hotel

Rooms, rates, reservations, front desk, folios and night audit.

Overview

• Dashboard
• Group Console
• Front Desk (Tape Chart)
• Availability Chart
• Close dates or set a minimum stay

Operations

• Check a guest in
• Post a charge to a folio
• Check out and settle a folio
• Use a guest's loyalty points on their bill
• Reservations
• Move a guest to another room
• Cancel a reservation or mark a no-show
• New Reservation
• Make a reservation
• Groups
• Guests
• Housekeeping
• Tasks
• Banquet
• Channel Manager
• Connect the channel manager
• Hotel Website
• Online Reservations
• Let guests see, pay and cancel their bookings online
• Let guests check in online before they arrive
• Give guests loyalty points on hotel stays
• Let guests save their details and book again
• CC Transactions
• Charge to Room
• City Ledger
• Bill a stay to a company account
• Guest Reviews
• Night Audit
• Run the night audit
• Cashier / Shift

Setup

• Property Settings
• Set up your hotel: rooms and rates
• Floors
• Amenities
• Room Types
• Rooms
• Seasons
• Rate Plans
• Policies
• Services & Extras
• Programmes
• Fixed Activities
• Budget Targets
• Agent Commission Terms
• Exchange Rates
• Document Templates
• Scheduled Reports

More articles are on the way.