The Manager Console on the offline till

Open the PIN-protected Manager Console on the offline till PC to check and push the sync, fetch new prices, reprint and return sales, set up printers and clear the till.

The Manager Console is the back office of one offline till. It runs on the counter PC, works without internet and is protected by a Manager PIN.

Before you begin

• The POS app is installed and paired on the PC. See Install the POS app on a PC and pair it.
• Only managers should know the Manager PIN. It also lets cashiers in without internet and unpairs the till.

Where to find it

1. On the till, log out, or open POS Hub again for a second window.
2. On the Who is working? screen, find Screens on this station: at the bottom.
3. Click Manager Console.

To go back to selling, close the console window and open POS Hub again.

Set the Manager PIN the first time

1. The screen reads Set a manager PIN.
2. Type 4 to 8 digits in New PIN, and again in Confirm PIN.
3. Click Set PIN & enter.

After that, type the Manager PIN and click Unlock. Lock at the top closes the console; Change PIN sets a new one.

The pages

Page	What it is for
Overview	Waiting to sync, Products loaded, Cloud link and Last catalog sync, with Sync now, Pull data and Full refresh. Current shift lists the open shifts; This register shows the store address and device number.
Sales & Returns	Sales history (this register, offline), with 🖨 Reprint and ↩ Return on each sale.
Printers	Receipt and kitchen printers. See Printers, cash drawer and scale on the offline till.
Scale & Card	The weighing scale.
Sync Queue	Every record still waiting to upload, with Server says.
Reset & Data	Flush synced data, Force reset this till, Unpair this device and how to remove the app.

The side panel always shows Cloud, Queued and Products.

Push and fetch now

1. On Overview, click Sync now to upload waiting sales. The message says how many synced, or why nothing did.
2. Click Pull data to fetch changed products, prices and customers.
3. Click Full refresh to download the whole catalogue again.

See How offline sales sync, and what to do with sync problems.

Close a cashier's shift from the console

1. Under Current shift, click Close shift (Z) on the cashier's shift.
2. Type the counted cash and confirm.

The message shows the expected cash, the count and the variance. The Z-Report is still finalized online. See Shifts, X and Z reports on the offline till.

Flush synced data

Use this now and then to keep the till light.

1. Open Reset & Data.
2. Click Flush synced data.

It clears the till's own history of sales, finished kitchen tickets and closed table orders that are already on EloERP. It refuses while anything waits to sync, and never touches held orders, open tables or active kitchen tickets.

Force reset this till

1. Click 🧨 Force reset (wipe all local data).
2. Type the Manager PIN.
3. Tick the box that says you understand.
4. Click Wipe all local data.

The pairing, the PIN, the printer settings and the downloaded products stay.

Common questions

I forgot the Manager PIN. Ask your service provider. The PIN is kept on that PC only.

Cloud link says OK but nothing syncs. Cloud link means the till is paired, not that the internet is up. Watch Waiting to sync after Sync now.

Can I see every till from here? No. The console shows this PC only. To see all tills, open Settings → Configuration → POS Devices online.

Where do I unpair the till? On Reset & Data. See Move, unpair or remove the offline till.