Staff

Add the stylists, therapists or technicians who can be booked, with their role, skills, colour and weekly working hours; each one also gets an HR employee record.

Staff is your team as the booking desk sees it: who can be booked, what they can do and when they work. Each bookable person becomes a column on the Booking Desk.

Before you begin

• You need the Manage Service Catalogue permission.
• With a preset applied, this page uses your preset's word, such as Stylist or Technician.

Where to find it

Open Services → Setup → Staff.

Add a staff member

1. Click Add Staff (or Add Stylist, and so on).
2. Type the Display name, for example Sara Khan.
3. Pick the Role. The list fits your industry preset, such as Stylist and Colorist for a salon or Phone Technician for a repair shop. If yours is not listed, pick Other (type it in)… and type it.
4. Type the Mobile / WhatsApp number with the country code, and the Email. Booking messages reach them on this number.
5. Optionally pick a Login account, so they can sign in and see their own day.
6. Pick a Calendar color for their bookings on the desk.
7. Under Skills, type each skill and press Enter, for example colorist.
8. Leave Bookable and Active on.
9. Under Weekly working hours, set each day's start and end. Add a Break if needed, or tick Day off. Copy this day to the whole week saves typing.
10. Click Save.

Saving also creates their HR employee record, used for payroll, attendance and commission. When it exists, the card shows the employee number.

Pause or remove someone

• Click the Bookable switch on a card to pause them. Paused staff leave the desk grid but stay on old jobs.
• To remove someone, click their card and click Delete. To keep them on record but hide them everywhere, turn Active off.

Common questions

Why is a staff member missing from the desk? They are paused or inactive. Turn Bookable and Active on.

Does the Role matter? Yes. It becomes their designation in HR and a filter chip on the booking desk.

How is their commission paid? Through payroll, from the commission % on each service. See Pay staff commission on services.