Optical Shop

Raise spectacle orders from an eye visit's prescription, send them to the lab, mark them ready and collected, and bill them as an ordinary hospital bill.

The Optical Shop is the counter where a refraction becomes a pair of glasses. An order is raised from the eye visit, so the prescription comes with it. The bench shows what is ordered, at the lab and ready to collect.

Before you begin

• The patient had an eye visit with a prescription. See Eye Clinic.
• Frames and stock lenses are products with a price. Lens prices from the tariff are in the price list. See Price List & Tariffs.
• Your role needs Raise & Dispense Spectacle Orders; billing needs the billing permission.

Where to find it

Open Specialities → Eye → Work → Optical Shop.

Raise an order

1. Click New Order.
2. Pick the Patient, then click Take the prescription from a visit to fill in the right and left eye.
3. Check the Sph / Cyl / Axis, Add and IPD (mm).
4. Pick the Lens type: Single vision, Bifocal, Progressive, Reading or Distance.
5. Pick the Frame from stock and the Lens from stock, or a lens priced from the optical tariff.
6. Type the Coating / tint and Lens material, and any Fitting charge or Discount.
7. Set the Promised on date and click Raise order.

Frame and lens prices come from their product records and the tariff. They cannot be typed.

Move an order along

On The bench:

1. Click To the lab when the order goes for making.
2. Click Ready when it comes back.
3. Click Collected when the patient takes the glasses.

Orders past their promised day are marked late. All orders lists every order; filter it by status or search by order, patient, MRN or frame.

Bill an order

1. Click Bill on the order.
2. Pick the Payment method, type a Reference if needed, and click Take payment.

The order becomes an ordinary hospital bill. A donor fund can cover it afterwards from Donations & Funds → Cover a bill.

Common questions

The prescription is empty. The visit had no refraction recorded. Type it in, or record the refraction in the Eye Clinic first.

Can I cancel an order? Yes. Click Cancel on the order in All orders.

Where are all orders listed for a period? See Spectacle Order Register.